# 2003 TOYOTA 4RUNNER — EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
> NHTSA complaint `609227` · 2007-01-10 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** 4RUNNER
- **Year:** 2003
- **Manufacturer:** Toyota Motor Corporation
- **Component:** EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
- **Miles at failure:** 40,200
## Narrative
TL* - THE CONTACT OWNS A 2003 TOYOTA AVALON XLS.  WHILE ATTEMPTING TO CHANGE A FLAT TIRE THE  JACK MALFUNCTIONED.  THE VEHICLE WAS  RELEASED FROM THE JACK AND INJURED THE CONTACT'S HAND, CAUSING NERVE DAMAGE.  IN ADDITION, IT DAMAGED THE DRIVER SIDE QUARTER PANEL.  PER THE CONTACT, THE BASE OF THE JACK HAD  A NARROW WIDTH OF 1 3/4 INCHES AND  WAS INCHES IN LENGTH.  THE JACK WAS  SUPPOSE TO BE ABLE TO LIFT LARGER TOYOTA VEHICLES.  THE CONTACT FELT THAT THE JACK  WAS TOO FLIMSY TO SECURE THE VEHICLE AND  WAS REQUESTING AN INVESTIGATION TO REPLACE THE CURRENT JACK WITH ONE OF APPROPRIATE SIZE.  THE CONTACT ALSO SPOKE WITH CUSTOMER RELATIONS OF TOYOTA.  TOYOTA INVESTIGATORS TOOK PICTURES OF THE VEHICLE AND THE JACK ,AND PROMISED A RESPONSE WITHIN 90 DAYS.  THE RESPONSE FROM TOYOTA STATED THAT THE JACK  WAS NOT FAULTY, AND THE INSPECTION WAS ADDRESSED TO EVALUATE WHETHER THE JACK WAS FAULTY.  THE CONTACT WAS CONCERNED ABOUT THE APPROPRIATENESS OF THE JACK SIZE IN RELATION TO THE VEHICLE.   ALSO, THE LETTER  STATED THIS VEHICLE WAS NOT SUBJECT TO ANY RECALLS.  THE CONTACT  SPOKEN TO THE ATTORNEY GENERAL.*AK  UPDATED 2/6/2007 - *NM
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*