NHTSA complaint: 2005 PONTIAC G6 — STEERING
MY CAR HAD A POWER STEERING FAILURE ON NOVEMBER 17, 2006. MY WIFE HAD PICKED UP THE CAR FROM THE DEALERSHIP, AND WHILE ATTEMPTING TO PULL OUT OF A PARKING LOT, THE STEERING LOCKED. WHEN SHE LET GO OF THE STEERING WHEEL, THE WHEEL TURNED LEFT TO THE STOP WITHOUT OUTSIDE INPUT. SHE WAS ABLE TO GET THE CAR BACK TO A PARKING LOT, AND THE CAR WAS TOWED BACK TO THE DEALERSHIP AND A STEERING GEAR REPLACED. ON 11/28/2006, MY WIFE PICKED UP THE CAR, AND ON THE WAY HOME, THE STEERING LOCKED WHILE SHE WAS DRIVING. SHE DROVE OFF THE ROAD, HIT A CURB AND SCRAPED A TELEPHONE POLE, RENDERING THE CAR UNDRIVEABLE. GM SENT A TECHNICIAN TO ASSESS THE PROBLEM, AND DETERMINED THAT THERE WAS NO FAILURE OF THE POWER STEERING, DESPITE THE FIRST HAND INFORMATION SUPPLIED BY BOTH MY WIFE, AND THE TOW DRIVER STATING THAT THE POWER STEERING WAS LOCKED AND THE WHEEL WOULD NOT TURN. *JB PHONE INTERVIEW UPDATE (MARCH 12, 2007): DEALER THOUGHT THE STEERING PULL WAS CAUSED BY THE RACK AND PINION UNIT AND REPLACED IT. THE STEERING LOCK-UP AFTERWARD AND THE VEHICLE CRASHED. DEALER SERVICE MANAGER FOUND FAULT CODE C0545 FROM THE COMPUTER. GM ISSUED A TSB TO ADDRESS THAT FAULT CODE.
National Highway Traffic Safety Administration — Office of Defects Investigation