# 2004 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `610887` · 2007-01-25 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2004
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 72,000
## Narrative
SEAT HEATER ON DRIVER'S SEAT GOT EXTREMELY HOT.  BURNED DRIVER'S SKIN BUT NOT THROUGH THE LEATHER.  SMELLED OF SMOKE.  DEALERSHIP STATED MULTIPLE PROBLEMS WITH SEAT HEATERS CATCHING FIRE, YET NO RECALL.  DEALER WILL BE HAPPY TO REPLACE SEAT/HEATER AT MY EXPENSE SINCE OUT OF WARRANTY.  *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*