# 2004 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `611143` · 2007-01-27 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2004
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 21,915
- **Speed:** 40 mph
## Narrative
MY SEAT WARMER ON MY 2004 VOLKSWAGEN PASSAT 1.8 TURBO WAS TURNED TO A SETTING OF "2".  AFTER JUST TWO MINUTES I SMELLED SOMETHING BURNING AND FELT A BURNING SENSATION ON MY LEG.  I LOOKED DOWN AND THE SEAT WARMER HAD BURNT A TWO INCH WHOLE THROUGH MY CLOTH SEATS, AND BURNT MY JEANS AS WELL.  IT ALSO LEFT A SMALL BURN ON MY LEG, LIKE SOMEONE HAD BUMPED ME WITH A CIGARETTE.  *NM
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*