# 2004 MCI D4500 — STEERING:LINKAGES:TIE ROD ASSEMBLY
> NHTSA complaint `613932` · 2007-02-20 · Motor Coach Industries, Inc
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MCI
- **Model:** D4500
- **Year:** 2004
- **Manufacturer:** Motor Coach Industries, Inc
- **Component:** STEERING:LINKAGES:TIE ROD ASSEMBLY
- **Miles at failure:** 250,000
- **Speed:** 30 mph
## Narrative
TL*-  THE CONTACTLOST CONTROL OF A 2004 MCI  F3500 COACH AT A SPEED OF 30 MPH. THE FAILURE AND CURRENT MILEAGE WERE BOTH 250000.  THE  CONTACT  HAD THE VEHICLE TOWED TO A FACILITY IN ST. LOUIS, WHERE HE WAS TOLD UPON ARRIVAL THAT THE STEERING PIVOT POINT  RIPPED FROM THE FRAME OF THE VEHICLE, AND WAS INOPERABLE. HE CALLEDF THE MANUFACTURER THEY HAD IT TOWED TO THE REPAIR CENTER. THE  FRAME WAS WEAK, AND THEY WANTED TO WIRE NEW FRAME MATERIAL, WHICH THEY HAVE NOT BEEN ABLE TO LOCATE TO REPAIR THE VEHICLE.  HE DID  NOT KNOW IF THIS HAPPENED TO ANY OTHER MOTOR COACH ON THE ROAD . ONCE THE MANUFACTURER REPAIRED THIS PROBLEM HE HA TO PAY FOR IT, BUT HE KNEW  THAT THIS  WAS A SAFETY  PROBLEM AND  WOULD LIKE TO RECEIVE A REIMBURSEMENT. *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*