TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 14600 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER DRY CONDITIONS AT 35 MPH THE STEERING LOCKED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND CONTACT SUSTAINED INJURIES. THE CONTACT CALLED THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE CONTACT HAD RECEIVED RECALL (04V596000 FOR THE UPPER BALL JOINT, AND WHEN HE TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR S,THEY ONLY LUBRICATED THE BALL JOINT, BUT DID NOT REPLACED IT. THE CONTACT STATED THAT AN UPPER BALL JOINT FAILURE WAS THE CAUSE FOR THE CRASH. *AK