# 2004 TOYOTA SIENNA — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
> NHTSA complaint `617516` · 2007-03-20 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
## Narrative
THE REAR DOOR ON  THE 2004 TOYOTA SIENNA VAN CAMER DOWN BY ITSELF.  THE MOTORIZED HATCH WENT  UP AND THEN ALMOST IMMEDIATELY CAME  DOWN. I WAS GETTING ITEMS OUT OF THE BACK WHEN IT HIT THE TOP OF MY HEAD.  IT KEPT CLOSING UNTIL I HIT THE REMOTE BUTTON , BUT AS SOON AS IT REACHED THE TOP,IT STARTED TO CLOSE AGAIN.  I CONTACTED TOYOTA, AND THEY TOLD ME THE  WARRANTY  EXPIRED, AND IT WOULD COST $470.92 TO FIX IT. THIS  WAS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY, ESPECIALLY TO A SMALL CHILD. I THINK THEY SHOULD BE RESPONSIBLE.  *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*