# 2004 MERCURY MOUNTAINEER — WHEELS:LUGS/NUTS/BOLTS/STUDS
> NHTSA complaint `620038` · 2007-04-11 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MOUNTAINEER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** WHEELS:LUGS/NUTS/BOLTS/STUDS
- **Miles at failure:** 38,567
- **Speed:** 65 mph
## Narrative
I WAS DRIVING  ON STATE HIGHWAY 295 MILEMARK 54 WHEN ALL 5  LUGS  BROKE ON THE PASSENGER FRONT TIRE  OF THE  2004 MERCURY MOUNTAINEER. THE TIRE FELL OFF AND THE CAR PULLED TO THE RIGHT. I COMPENSATED AND STEERED LEFT TO THE CENTER GRASS MEDIAN,  LUCKILY NO ONE WAS HURT.  I HAD IT TOWED TO THE CLOSEST DEALER. UPON INSPECTION,1 OF THE LUGS ON THE DRIVER'S SIDE HAD FAILED. THE MECHANICS AID IT WAS EVIDENT IT WAS NOT FROM OVER TIGHTENING , BUT A FLAW IN THE LUG ITSELF. SINCE I AM 2000 MILES OUT OF WARRANTY  FORD WILL DO NOTHING. HAD I BEEN IN A DIFFERENT LOCATION I AM  SURE IT WOULD HAVE BEEN  MUCH WORSE. BEFORE SOMEONE GETS HURT IF PEOPLE HAVEN'T ALREADY, I THINK THIS SHOULD BE INVESTIGATED. I TOOK ALL THE PARTS THAT WERE REPLACED FOR INSPECTION.   *AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*