# 2004 MERCURY MONTEREY — POWER TRAIN:AUTOMATIC TRANSMISSION
> NHTSA complaint `621117` · 2007-04-19 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MONTEREY
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION
- **Miles at failure:** 39,300
## Narrative
MY 3 YEAR OLD WAS IN MY MERCURY MONTEREY WE WERE IN THE PROCESS OF LEAVING . SHE TURNED THE KEY 1 SPOT ON THE IGNITION AND PULLED ON THE GEAR SELECTOR. MY VAN WITH MY CHILD ROLLED OUT OF MY DRIVEWAY. HITTING 2 MAIL BOXES AND A CABLE ROUTER BEFORE COMING TO A STOP. I TOOK THE VEHICLE BACK TO THE DEALER GANLEY MERCURY  IN BRUNSWICK ,OHIO. THEY TOLD ME THE CAR WAS MADE THIS WAY. I HAVE TRIED EVERY TYPE OF VEHICLE AND HAD FRIENDS TRY THIS IN THEIRS. NOT 1 VEHICLE WILL GO INTO GEAR WITH OUT THE BRAKE DEPRESSED OR WILL NOT GO AT ALL. I THINK THERE IS A DEFECT IN THIS VEHICLE. NOBODY AT FORD OR THE DEALER SHIP WANTS TO TALK ABOUT THIS,ALL THEY SAY IS ITS SUPPOSED TO DO THAT. I DON'T THINK IT IS. IF YOU COULD CONTACT ME I WOULD BE GRATEFUL. THANK YOU. *JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*