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1999 JEEP GRAND CHEROKEE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

fire · 622159 · 2007-04-29

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
1999
Manufacturer
Chrysler (FCA US, LLC)
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Miles at failure
60,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TWO PROBLEMS: 1. THE BLOWER MOTOR RESISTOR BURNT OUT AND THE AC/HEAD FAN QUIT WORKING. IT WAS SPARKING WHEN I MANAGED TO DISCONNECT THE WIRE. LUCKILY, I WAS STOPPED AND COULD REACH IT IN TIME - HAD I BEEN DRIVING ITS VERY POSSIBLE MY VEHICLE WOULD HAVE BURNT UP. 2. NO HEAT. ENTIRE LAST WINTER I WAS FORCED TO DRIVE 2 HOURS PER DAY CONSTANTLY WIPING FOG OFF MY WINDSHIELD. I WAS TOLD BY A 'MECHANIC' IT WAS A CLOGGED HEATER CORE SO I HAD TO PUT UP WITH IT BECAUSE I DID NOT HAVE THE MONEY TO FIX IT AT THE TIME. DANGEROUS AND COLD, BUT I HAD NO CHOICE. NOW I AM TRYING TO GET MY VEHICLE REPAIRED I START RESEARCHING AND FIND THERE ARE ENTIRE WEB SITES DEVOTED SOLELY TO THESE TWO PROBLEMS. 1. BLOWER MOTOR RESISTOR SHORTS OUT. TO PROPERLY REPAIR YOU HAVE TO REPLACE THE RESISTOR AND THE DASHBOARD WIRING HARNESS... VERY COSTLY!! $600+ 2. NO HEAT DUE TO BAD BLEND DOORS. $1200+ 3. BOTH OF THESE APPEAR TO AFFECT JEEPS 1999-2004 YEAR MODELS HOW CAN JEEP CONTINUE TO KNOWINGLY SALE AUTOMOBILES WITH 1 - A FIRE AND SAFETY HAZARD WITH THE FAULTY RESISTOR? 2 - A SAFETY HAZARD WITH NO HEAT DUE TO FAULTY BLEND DOORS? GOOGLE IT... BOTH OF THESE ARE VERY WELL KNOWN PROBLEMS WITH THESE VEHICLES AND ARE NOT ISOLATED INCIDENTS. PLEASE LOOK AT THESE TWO LINKS PROVIDED. THEY JUST START TO SCRATCH THE SURFACE OF HOW BAD THIS PROBLEM REALLY IS. JEEP SHOULD BE RESPONSIBLE FOR REPAIRING BOTH OF THESE PROBLEMS AS THEY ARE BOTH SAFETY ISSUES AND THEY KNEW ABOUT THEM PRIOR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10189193
Machine
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