# 2003 FORD MOUNTAINEER — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
> NHTSA complaint `625004` · 2007-05-22 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** MOUNTAINEER
- **Year:** 2003
- **Manufacturer:** Ford Motor Company
- **Component:** LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
- **Miles at failure:** 71,000
## Narrative
MY 2003 MERCURY MOUNTAINEER HAD A LIFT GATE RECALL.  LINCOLN MERCURY DEALER IN HYANNIS, MA REPLACED PARTS TO FIX.  THIS WAS LAST YEAR.  THIS WEEK THE LATCH BROKE ON THE OUTSIDE OF THE WINDOW AND THE GLASS FELL AGAIN.  LINCOLN MERCURY DEALER IN HYANNIS CHARGED ME FOR THE PART!  THIS ALL IS DIRECTLY RELATED TO THE EARLIER RECALL I WOULD BELIEVE.  THE DEALER SAYS NO.  THE ORIGINAL RECALL SAID LIFTGATE GLASS STRUT MAY DISENGAGE OR HINGE MAY FRACTURE, ALLOWING GLASS TO FALL AND POSSIBLY BREAK.  AM I WRONG?  AND IF IT NOT PART OF THE RECALL THEN I GUESS IT SHOULD BE.  THANK YOU VERY MUCH FOR YOUR TIME.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*