# 2000 CHEVROLET MONTE CARLO — EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
> NHTSA complaint `625162` · 2007-05-23 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** MONTE CARLO
- **Year:** 2000
- **Manufacturer:** General Motors, LLC
- **Component:** EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
- **Miles at failure:** 86,000
- **Speed:** 65 mph
## Narrative
I WAS DRIVING MONTE CARLO SS 2000 THE OTHER DAY AND SMOKE STARTED COMING OUT OF THE STEERING WHEEL. I INHALED A MOUTHFUL, THE THROAT BURNED ALL DAY.  ALMOST IN AN ACCIDENT.  THE WINDSHIELD WIPERS STARTED RUNNING AND WOULD NOT SHUT OFF, SO I REMOVED THE FUSE. I NOTICED MY HEADLIGHTS NO LONGER WORKED ALSO. WHEN I GOT HOME I OPENED THE DASHBOARD AND STEERING WHEEL COVER , AND THE BURNT SMELL WAS COMING FROM THE TURN SIGNAL SWITCH. I OPENED THE SWITCH, AND EVERYTHING INSIDE WAS MELTED.  I NOTIFIED GENERAL MOTORS RIGHT AWAY. THEY TOLD ME TO TAKE IT  TO A GM DEALER , SO I DID. BUT THE GM DEALER WANTED  TO CHARGE A $100 TO DIAGNOSE. NONE OF THE FUSES ON THE CAR BLEW OUT WHEN THE SWITCH STARTED ON FIRE. I FOUND A USED SWITCH  FOR $85.00 SO IT COST LESS THE DEALER TO TELL ME IT  WAS BAD.  IT  WAS A FAULTY SWITCH , AND GM TOLD ME I COULD ONLY HAVE A GM DEALER FIX IT.  I TOLD THEM I COULD NOT  JUSTIFY OR AFFORD PAYING MORE FOR THE DIAGNOSIS THAN THE USED PART. GM TOLD ME I COULD NOT  PUT A NEW SWITCH IN MYSELF OR I WON'T BE REIMBURSED IF THERE WAS A RECALL. THIS  WAS A VERY SERIOUS SAFETY ISSUE. GM WON'T HELP ME OUT ANYWAY AND THEY DIDN'T REALLY SEEM TO CARE ABOUT THIS ISSUE. SO I EITHER GO TO THE DEALER AND PAY $500 TO GET IT FIXED OR PAY $85 AND DO MYSELF. THEY PUT ME IN A SITUATION SO THEY DIDN'T HAVE TO DO ANYTHING ABOUT THIS PROBLEM. I TOLD THEM I WOULD SEND THE SWITCH TO THEM, BUT THEY DIDN'T  WANT IT. NEITHER COULD I HAVE ANOTHER MECHANIC REPLACE IT EXCEPT FOR GM. THIS  WAS  REDI
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*