NHTSA complaint: 2002 OLDSMOBILE SILHOUETTE — EQUIPMENT
type: Event
additional type: https://schema.org/AccidentReport
start date: 2007-05-01
description: 2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIK
organizer: General Motors, LLC
publisher: AI Analytics
license: https://creativecommons.org/publicdomain/zero/1.0/
source: https://www-odi.nhtsa.dot.gov/downloads/
source organization: National Highway Traffic Safety Administration — Office of Defects Investigation

PropertyValue
property ID: NHTSA Complaint ID
value: 625471

AI Analytics
type: Organization