TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND CRASHED INTO THE VEHICLE IN FRONT OF HER AT 5 MPH. THE AIR BAG FAILED TO DEPLOY AND THE SEAT CAME OFF TRACK DURING THE CRASH. DUE TO THE SEAT POSITION, THE CONTACT COULD NOT DEPRESS THE BRAKE PEDAL OR CONTROL THE STEERING. THE CURRENT AND FAILURE MILEAGES WERE 124,000.