# 2004 CHEVROLET IMPALA — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
> NHTSA complaint `634138` · 2007-08-13 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** IMPALA
- **Year:** 2004
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
- **Miles at failure:** 36,000
- **Speed:** 35 mph
## Narrative
I HAVE A 2004 CHEVROLET IMPALA. I HAVE HAD TO REPLACE BRAKES AND ROTORS FOR THIS CAR A FEW TIMES A YEAR. THE ROTORS ARE CONSTANTLY GETTING WARPED WITH ORIGINAL GM ROTORS AND BRAKE PADS. IN 2005, I WAS IN A CAR ACCIDENT IN WHICH THE WHEELS LOCKED AND I WAS UNABLE TO STEER THE CAR AWAY FROM CRASHING INTO A CURB INSIDE A HEAVILY TRAVELED TUNNEL. AT FIRST, I THOUGHT THAT IT WAS THE WET ROADS DUE TO RAIN. HOWEVER, AFTER REPLACING ROTOR AND BRAKES CONSTANTLY, I RESEARCHED AND FOUND OUT THAT A NHTSA ISSUED A RECALL FOR BRAKES IN JUNE OF 2004. THE CAMPAIGN # IS 04V28700. I CALLED GM AND THEY SAID THAT THERE WERE NO RECALLS ISSUED FOR MY VIN#. I INFORMED THEM THAT THE NHTSA RECALL DID NOT SPECIFY PARTICULAR 2004 IMPALAS BUT THE WHOLE MODEL YEAR. THEY GAVE ME THE CASE #71-546836626 AND SAID THAT THEY HAVE NO RECORD OF A RECALL FOR MY CAR. WHAT CAN I DO TO HAVE THIS PROBLEM RESOLVED?  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*