2002 JEEP LIBERTY THAT WAS TOTALED WHEN THE POWER STEERING WENT OUT CUSTOMER STATES THAT SHE IS NOW WITHOUT TRANSPORTATION DUE TO FAULTY PARTS AND WANTS SOME KIND OF SOLUTION**CC THE CONSUMER RECEIVED 2 RECALL LETTERS IN THE MAIL AFTER HER ACCIDENT. BOTH NOTICES STATED THAT THE VEHICLE NEEDED TO HAVE THE BALL JOINTS REPAIRED. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM OF THE ACCIDENT CHRYSLER STATED THEY WERE SENDING A REPRESENTATIVE OUT TO INVESTIGATE THE VEHICLE. THE CONSUMER STATED THE REPRESENTATIVE ASSESSED THERE WAS NOTHING WRONG WITH THE LOWER BALL JOINT, AIRBAGS, OR STEERING TO CAUSE THE ACCIDENT. THE CONSUMER FURTHER STATED SHE SPOKE WITH THE GARAGE WHERE THE VEHICLE WAS LOCATED AND STATED NO ONE EVER CAME TO CHECK THE VEHICLE OVER. *JB