# 2004 KIA SORENTO — SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
> NHTSA complaint `637693` · 2007-09-07 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** KIA
- **Model:** SORENTO
- **Year:** 2004
- **Manufacturer:** Kia America, Inc.
- **Component:** SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- **Miles at failure:** 38,000
- **Speed:** 15 mph
## Narrative
TL*THE CONTACT OWNS A 2004 KIA SORENTO.  WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED TO TURN TO THE RIGHT AND THE VEHICLE CRASHED INTO A POLE.  THE FENDER WAS BADLY DAMAGED AND THE VEHICLE WAS TOWED TO THE LOCAL DEALER.  THE DEALER STATED THAT THE VEHICLE NEEDED A NEW RACK AND PINION, TIE ROD, UPPER AND LOWER BALL JOINT ASSEMBLY, STEERING KNUCKLE, AND A PASSENGER SIDE FRONT WHEEL.  THE CURRENT AND FAILURE MILEAGES WERE 38,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*