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2005 TOYOTA PRIUS — STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

1 injured · 638116 · 2007-09-11

Vehicle

Make
TOYOTA
Model
PRIUS
Year
2005
Manufacturer
Toyota Motor Corporation
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Miles at failure
34,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

1) DAILY USE OF THE LIFTGATE. 2) INTERMITTANT FAILURE OF SHOCK SYSTEM. THE LIFTGATE CAME DOWN ON MY HEAD AFTER I HAD OPENED THE LIFTGATE AND REACHED INSIDE TO OBTAIN GROCERIES. 3)MY CAR WAS STILL UNDER THE 36,000 MILE WARRANTY. THE DEALER SAID THEY WOULD NOT REPLACE THE SHOCKS UNLESS THERE WAS COMPLETE FAILURE. I CONTACTED TOYOTA CORPORATE ONLY TO BE REDIRECTED TO THE DEALER. WHERE AFTER THEY DISCUSSED THE ISSUE THEY FINALLY DECIDED TO REPLACE THE SHOCKS WITHOUT ADMITTING THAT THE PART FAILED. THE SHOCKS WILL BE REPLACED 9/13/2007. *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10202499
Machine
JSON-LD · Markdown