TL*THE CONTACT OWNS A 2006 HONDA CR-V. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BEAT DID NOT LOCK. AS A RESULT, HER KNEES STRUCK THE DASHBOARD AND WERE BRUISED. THE DEALER REFUSED TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 23,500.