2004 DODGE STRATUS. LTR FORWARDED FROM FMCSA REQUESTING INVESTIGATION OF CONSUMER COMPLAINT RE NON-DEPLOYMENT OF THE AIRBAGS IN HER CHRYSLER VEHICLE. *KB THE CONSUMER HIT A UTILITY POLE. THE CONSUMER SUFFERED INJURIES TO HER FACE. THE MANUFACTURER DENIED THE CONSUMERS CLAIM FOR ANY ASSISTANCE. THE MANUFACTURERS INSPECTION REVEALED THAT THE THRESHOLD FOR AIR BAG DEPLOYMENT WAS NOT MET. THE IMPACT WAS ABSORBED BY THE VEHICLE'S CRUSH POINTS. ALSO, DURING THE ELECTRONIC TESTING, NO FAULT CODES APPEARED THAT WOULD HAVE INDICATED ANY MALFUNCTION AT THE TIME OF THE INCIDENT. *JB