# 2004 TOYOTA SIENNA — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
> NHTSA complaint `644546` · 2007-11-01 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
- **Miles at failure:** 17,450
## Narrative
I HAVE A2004 SIENNA XLE.  LAST SUNDAY OCTOBER 28,2007 THE LIFT BACK DOOR WHEN OPENED (POWERED ) AND REACH IT'S HIGHEST POINT WHEN ALL OF A SUDDEN IT  JERKED DOWNWARDS FORCEFULLY ND HIT MY HUSBAND(-TRYING TO PUT GROCERY). IT SHOULD HAVE STAYED UP. THE MILEAGE IS JUST 17,000+ EVEN THOUGH IT WAS BOUGHT JULY 2004. IT HAS SINCE NEVER WORKED. IT DOES OPEN BUT JERKS BACK DOWN AGAIN WHEN IT REACHED THE TOP.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*