NHTSA complaint: 1997 CADILLAC SEVILLE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE EXPLODED AND THE HOT RADIATOR FLUID POURED ON MY FOOT, CAUSING ME TO LOSE CONTROL OF THE CAR. MY INJURIES WERE BAD BURNS TO MY FOOT AND PULLED MUSCLES. I HAD THE CAR REPAIRED, WHERE THEY TOLD ME THAT THE HEATER CORE WAS A BADLY MADE PRODUCT. BECAUSE IT WAS PART PLASTIC, WHICH CRACKED WHEN THEY REPAIRED IT THEY PUT AN ENTIRELY METAL HEATER CORE AS REPLACEMENT. THEY ALSO COULD NOT BELIEVE THAT IT POURED THE HOT WATER ON THE DRIVERS SIDE OF THE CAR, USUALLY IT GOES ON THE PASSENGER SIDE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation