NHTSA complaint: 2007 NISSAN ALTIMA — SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 NISSAN ALTIMA. WHEN APPLYING PRESSURE TO THE BRAKES, THE CONTACT HEARD A LOUD GRINDING SOUND. AFTER AN INSPECTION, THE DEALER STATED THAT THEY WOULD REPLACE THE BRAKE ROTORS UNDER WARRANTY. THE FOLLOWING DAY, SHE HEARD THE NOISE AGAIN AND THE DEALER STATED THAT IT WAS NORMAL. TWO MONTHS LATER, WHILE DRIVING IN RAINY WEATHER, THE CONTACT WAS INVOLVED IN A CRASH. ANOTHER DEALER STATED THAT THE PREVIOUS DEALER DID NOT REPLACE THE BRAKE SYSTEM, ONLY THE BRAKE PADS. THE SECOND DEALER ALSO STATED THAT THE BRAKE SYSTEM WAS DEFECTIVE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, SPEED, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 11,900 AND CURRENT MILEAGE WAS 20,000.
National Highway Traffic Safety Administration — Office of Defects Investigation