TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKING AND FALLING APART. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO OPEN CAMPAIGN ON THIS DEFECT. ONE OF THE PLASTIC PIECES FROM THE INSTRUMENT PANEL FELL INTO THE AIR VENT WHEN HE ACTIVATED THE AIR CONDITIONING SYSTEM. THE PIECE OF PLASTIC CUT HIS WIFE'S EYE. THE MANUFACTURER STATED THAT THEY COULD REPLACE THE INSTRUMENT PANEL AT THE COST OF $500. THE FAILURE MILEAGE WAS 81,000 AND CURRENT MILEAGE WAS 84,000.