NHTSA complaint: 2002 SUBARU OUTBACK — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A SUBARU 2002 OUTBACK. THE FOLLOWING IS WHAT I PROVIDED TO THE DEALER IN THE LAST VISIT. EARLIER THIS YEAR, BEFORE MY WARRANTY PERIOD HAD EXPIRED, I HAD ISSUES WITH LEAKING FUEL FROM THE FUEL LINES AT THE TOP OF THE ENGINE UNDER THE INTAKE MANIFOLD. I TIGHTENED THE CLAMPS ON THE FUEL LINE AND THE LEAK SEEMED TO STOP. THERE WERE ADDITIONAL SMELLS OF FUEL IN COLD WEATHER SO I BROUGHT MY CARE IN TO THE DEALERSHIP. THE TIGHTENED THE CLAMPS AND COULD NOT FIND ANY OTHER LEAKS AND SPAYED A WHITE LEAK DETECTOR ON THE FUEL LINES. I BROUGHT THE CAR IN A FEW WEEKS LATER AND NO ADDITIONAL LEAKS WERE PRESENT. AT THAT TIME, SINCE THE ISSUE ONLY SEEMED TO HAPPEN COLD WEATHER, IF THE ISSUE RETURNED I WAS TOLD TO RETURN TO THE DEALER. THE GAS SMELL RETURNED AND I WAS NOT ABLE TO ID THE SOURCE. HOWEVER, DURING HE COLD WEATHER LAST WEEK, I DISCOVERED IN COLD WEATHER SHORTLY AFTER STARTING THE CAR THAT THE SAME FUEL LINE CONNECTIONS UNDER THE INTAKE MANIFOLD WERE LEAKING FUEL AGAIN. AFTER I TIGHTENED THE CLAMPS, THE FUEL LEAK STOPPED. SEVERAL CLAMPS WERE LOOSE ON OTHER PARTS OF THE FUEL LINES. THIS IS THE SAME SCENARIO THAT TOOK PLACE IN FEBRUARY '07. TO ELIMINATE ANY FUTURE LEAKS CAN I HAVE THE TSB 09-36-03 WORK COMPLETED ON THE FUEL LINES. THE ISSUE IN MY OUTBACK IS THE SAME AS THE ISSUE NOTED IN THE TSB. HOW CAN I GET THE SAFETY ISSUE ADDRESSED AND REPAIRED BY THE DEALER? *TR
National Highway Traffic Safety Administration — Office of Defects Investigation