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2004 TOYOTA SIENNA — STRUCTURE:BODY:HATCHBACK/LIFTGATE

4 injured · 654794 · 2008-01-23

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2004
Manufacturer
Toyota Motor Corporation
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE

Severity

Deaths
0
Injured
4
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE REAR AUTOMATIC LIFT-GATE OF MY 2004 TOYOTA SIENNA IS DEFECTIVE. APPROXIMATELY 50% OF THE TIME THE LIFT-GATE OPENS AND IMMEDIATELY STARTS TO CLOSE ON TOP OF YOUR HEAD. IT'S GOTTEN SO BAD THAT MY FAMILY NOW PUSHES THE BUTTON TO OPEN THE REAR LIFT-GATE WHILE WE STAND CLEAR AND THEN WHEN IT REVERSES, WE KEEP PUSHING THE BUTTON ON THE REMOTE OVER AND OVER UNTIL FINALLY THE REAR LIFT-GATE WILL STOP REVERSING AND STAY UP. ONLY THEN CAN WE DUCK UNDER THE DOOR TO GET WHAT WE NEED OUT OF THE BACK. IN THE EARLY STAGES OF THE PROBLEM, FAMILY MEMBERS WERE WHACKED OVER THE HEAD AT LEAST A DOZEN TIMES. IT DIDN'T TAKE LONG TO LEARN THAT THE REAR LIFT-GATE CANNOT BE TRUSTED. IT BEGAN AS AN INTERMITTENT PROBLEM, BUT IT HAPPENS EVERY DAY NOW. THE DEALERSHIP SAID THIS MORNING THAT THE PROBLEM IS NOT UNDER WARRANTY. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10215773
Machine
JSON-LD · Markdown