NHTSA complaint: 2002 MERCURY MOUNTAINEER — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE VEHICLE IS EQUIPPED WITH HEATED SEATS. WHILE DRIVING 40 MPH, THE SEAT BECAME SO HOT THAT THE DRIVER SMELLED SOMETHING BURNING; HOWEVER, THERE WAS NO SMOKE PRESENT. HE DEACTIVATED THE SEAT HEATER AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE FOAM UNDERNEATH THE SEAT WAS PROBABLY THE CAUSE OF THE ODOR AND THERE WAS A SHORT IN THE WIRE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED THERE WAS NOT A BLOWN FUSE. UPDATED 03/18/08 *TR
National Highway Traffic Safety Administration — Office of Defects Investigation