NHTSA complaint: AUTO ACCESSORIES AUTO ACCESSORIES — EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I BOUGHT A CAR LIFT RATED AT 10,000LBS FROM AMERICA PRIDE INC. I LIFTED MY CAR FOR TESTING AND THE LIFT WOULD NOT LIFT IT AT THE SAME RATE ONE SIDE FASTER THAN THE OTHER. I CONTACTED THE COMPANY WHICH ONLY RESPONDS TO EMAILS THEIR TECHNICIAN AGREED WITH ME ON MY INSTALLATION AND RECOMMENDING SEVERAL THINGS TO RESOLVE THE UNEVEN LIFTING I PROCEEDED WITH HIS RECOMMENDATIONS AND NOTHING WORKED. FINALLY THE LIFT BROKE AND THE TRUCK ADJUSTED AND FELL TO THE FLOOR. MY TRUCK IS A FULL SIZE CHEVROLET 2500 DIESEL WEIGHING 7,800LBS THAT NEARLY FELL ON ME. AFTER DOING SOME RESEARCH AMERICAS PRIDE INC CLAIMS ON THEIR WEB SIT THAT ALL THE LIFTS THEY OFFER ARE IN COMPLIANCE AND CERTIFIED WITH THE AUTOMOTIVE LIFT INSTITUTE HOWEVER WHEN CONTACTING THE ALI THEY SAID AMERICAS PRIDE INC HAD NO AFFILIATION WITH THEM AND HAD NO RIGHT TO USE THEIR LOGO OR STANDARDS FOR BUILDING A SAFE AUTOMOBILE LIFT. WHAT I FOUND WAS VERY DISTURBING AMERICAN PRIDE INC HAS BEEN SELLING CHINESE IMPORTED LIFTS TO UNSUSPECTING CUSTOMERS AND MISREPRESENTING THEM AS LIFTS THAT WERE BUILT TO CERTAIN STANDARDS. FORTUNATELY I DID NOT GET INJURED OR KILLED WHEN MY LIFT BROKE. I WAS CONCERNED FOR THE SAFETY OF ME AS WELL AS OTHER CUSTOMERS WHO MAY NOT BE AWARE THE LIFT WOULD NOT EVEN LIFT THE RATED AMOUNT OF WEIGHT. INSTEAD OF OFFERING MY MONEY BACK HE OFFERED ME A RETRO FIT FROM ROLLERS THAT HAD BROKEN' TO SLIDE BLOCKS WHICH THEY CLAIM ON THEIR WEBSITE ARE INFERIOR TO ROLLERS. I FIND THIS EXTREMELY UNPROFESSIONA
National Highway Traffic Safety Administration — Office of Defects Investigation