NHTSA complaint: 2006 CHEVROLET HHR — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TO WHOM IT MAY CONCERN: ON JANUARY 17, 2008 I HAD AN ACCIDENT THAT WAS DUE TO A MANUFACTURING DEFECT ON MY 2006 HHR. I WAS ON MY WAY TO DROP OFF MY CHILDREN TO DAYCARE. AS I WAS EXITING THE HIGHWAY RAMP, I HIT A GUARD RAIL. THIS SITUATION WAS VERY SCARY AND FRIGHTFUL FOR MY KIDS AND ME BECAUSE OF THE IMPACT. IT COULD'VE BEEN A LOT WORSE IF THERE WAS A DRIVER BEHIND ME. I CALLED THE DEALERSHIP, MCCLUSKEY CHEVY., AND THEY CAME TO PICK UP THE CAR WHILE I HAD TO FIND ANOTHER WAY HOME. LATER ON I DISCOVERED THE LEFT SIDE BALL JOINT BROKE. THIS ISSUE IS A MANUFACTURING PROBLEM. I HAVE NOT HAD TRANSPORTATION FOR ALMOST A MONTH NOW. THIS SITUATION HAS BEEN SO STRESSFUL. THE MINOR DAMAGES HAVE BEEN REPAIRED AND I DON'T HAVE EXTRA MONEY TO GET IT REPAIRED ON TOP OF MAKING A MONTHLY PAYMENT. THE COST OF THE REPAIRS IS OVER $2,000. I DON'T AGREE THAT I SHOULD BE THE ONE TO PAY FOR THE DAMAGES THAT WERE MADE FROM A PART FAILING. I HAVE ARGUED THIS SITUATION OVER AND OVER WITH THE SHOP WORKERS WHO DISAGREE. I HAVEN'T HAD THE CAR FOR A YEAR. I DON'T FEEL THAT THIS SHOULD BE ON THE CUSTOMER. THANKS, *TR
National Highway Traffic Safety Administration — Office of Defects Investigation