NHTSA complaint: 2000 VOLVO V70XC — EQUIPMENT
type: Event
additional type: https://schema.org/AccidentReport
start date: 2007-12-08
description: PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER BEING TOLD THE COST, DEALERSHIP CALLED BACK TO SAY UNDER EMISSIONS WARRANTY. $1200 PART WAS COVERED BUT I PAID LABOR/OTHER PARTS. DEALER WAS ASKED ON BOTH OCCASIONS TO COMPLETE SERVICE DUE. FAILED TO COMPLETE THESE AS REQUESTED. PROBLEMS CONTINUED. THIS TIME THE DEALERSHIP TOLD ME THAT ETS WAS GONE CAUSING THE CAR TO GO INTO LIMP MODE. REPAIRS DONE AT A COST OF ALL $2600.00. LESS THAN A YEAR, SAME PROBLEM OCCURRED. THE OIL LIGHT CAME ON (THOUGH THERE WAS OIL IN THE CAR). THE CAR WAS TOWED TWO HOURS BACK HOME . WHEN I TOOK THE CAR TO A DIFFERENT INDEPENDENT GARAGE THEY (LIKE TWO OTHERS BEFORE) TOLD ME TO VOLVO. WENT BACK TO VOLVO BUT NOT BEFORE I HAD TO PULL OVER AND BE TOWED AGAIN. THE ENGINE BEGAN SMOKING, THE CAR SHOOK VIOLENTLY, THE OIL LIGHT (WHICH VOLVO HAD LESS THAN TWO WEEKS BEFORE SAID WAS FINE) CAME ON...THE REPORT BACK FROM VOLVO IS THAT THE ETS IS GONE AGAIN BUT ALSO THAT THE ENGINE REQUIRED REPLACING ($6000 JOB). THIS WAS MORE THAN TWO MONTHS AGO AND MY CAR STILL SITS AT VOLVO WAITING FOR RESOLVE. I STRONGLY BELIEVE THE ONGOING ISSUES ARE DIRECTLY RELATED TO
organizer: Volvo Car USA, LLC
publisher: AI Analytics
license: https://creativecommons.org/publicdomain/zero/1.0/
source: https://www-odi.nhtsa.dot.gov/downloads/
source organization: National Highway Traffic Safety Administration — Office of Defects Investigation

PropertyValue
property ID: NHTSA Complaint ID
value: 657951

AI Analytics
type: Organization