2004 TOYOTA SIENNA — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

1. EVENTS LEADING UP TO THE FAILURE: PRESSING EITHER BUTTON (IN THE MAIN CABIN OR ON THE KEY FOB) TOP OPEN THE POWER REAR LIFT GATE 2. FAILURE AND ITS CONSEQUENCES: UPON REACHING THE FULLY OPENED POSITION (OR VERY CLOSE TO?), THE POWER REAR LIFT GATE REVERSES AND AUTOMATICALLY CLOSES ON THE OPERATOR WITHOUT USER INTERVENTION. SINCE IT'S COMMON TO PROCEED TO EXTRACT CONTENTS FROM THE REAR OF THE VEHICLE AFTER OPENING THE REAR LIFT GATE, INJURY ENSUES DUE TO THE POWERED CLOSING OF THE REAR LIFT GATE ON YOUR HEAD/ARM/SHOULD/CHILD. THIS HAS CAUSED NUMEROUS MINOR INJURIES DUE TO THE SIGNIFICANT FORCE REQUIRED TO PREVENT THE DOOR FROM CLOSING ON THE OPERATOR 3. THE DEALER HAS NOW REPLACED THE REAR LIFT GATE STRUTS TWICE AND IT'S CURRENTLY BEING WORKED ON FOR A THIRD TIME AFTER A COMPLAINT TO TOYOTA CORPORATE. THE FAILURES STILL CONTINUE AND THE DEALER HAS SAID THEY HAVE NO CLUE HOW TO FIX THE PROBLEM (DURING THE SECOND REPLACEMENT OF THE REAR LIFT GATE STRUTS). *TR