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2000 DODGE RAM 3500 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 658336 · 2008-02-20

Vehicle

Make
DODGE
Model
RAM 3500
Year
2000
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
106,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ELECTRIC SEAT FIRE, SAFETY FUSE FAILED TO BLOW. FUSE BLOCK MELTED, SEAT MOTOR SHORTED OUT,WIRING HARNESS BURNED INTO FIRE WALL, ACROSS CARPET, AND UNDER SEAT INTO FOAM PADDING. TRUCK WAS PARKED IN DRIVEWAY, AND WAS NOT ON. PROBLEM OCCURRED IN THE MIDDLE OF THE NIGHT, AND HAD NOT BEEN DRIVEN ON THAT DAY. UPON INVESTIGATION IT WAS FOUND THAT THE ORIGINAL SEAT WIRING HARNESS HAD BEEN IMPROPERLY INSTALLED AT THE PLANT. CHRYSLER HAS INSPECTED THE TRUCK AND DENIED ANY LIABILITY, AND HAS FAILED TO OFFER ANY CUSTOMER ASSISTANCE. YET ON 2-20-2008 THEIR PARTS MANAGER ADMITTED THAT THEY HAD REROUTED THE NEW WIRING HARNESS WHERE IT WAS SUPPOSED TO GO, AND FURTHER ELECTRICAL ISSUES ARE STILL OCCURRING. I HAVE BEEN WITHOUT A TRUCK FOR 6 WEEKS NOW, AND MY STATE FARM INSURANCE IS HAVING TO COVER AN OBVIOUS MANUFACTURE FLAW. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10218651
Machine
JSON-LD · Markdown