TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT WAS INVOLVED IN A CRASH TWO AND A HALF YEARS AGO AND THE AIR BAGS FAILED TO DEPLOY. SHE WAS DRIVING AT 35 MPH AT THE TIME. SINCE THAT TIME, SHE WAS INVOLVED IN ANOTHER CRASH, IN WHICH THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AGAIN. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND THEY WILL SEND SOME PAPERWORK FOR HER TO COMPLETE. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.