TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND CRASHED INTO A TELEPHONE POLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE IS EQUIPPED WITH ON STAR; HOWEVER, IF THE AIR BAGS DO NOT DEPLOY DURING A CRASH, ON STAR IS UNABLE TO LOCATE THE CRASH SITE. THE VEHICLE IS CURRENTLY AT THE AUTO BODY SHOP. THE CONTACT SUSTAINED INJURIES TO THE NECK, HEAD, AND BACK. A POLICE REPORT WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 5,300. UPDATED 04/23/08 *BF THE CONSUMER STATED WAS INFORMED BY VAN CHEVROLET THAT ONSTAR TOOK THE CALL. UPDATED 04/23/08 *TR