TL*THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE PREPARING TO MAKE A TURN, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE CONTACT SUSTAINED A BACK INJURY, WHIPLASH, A LUMP ON HER FOREHEAD, AND THREE LUMPS IN HER BREAST FROM BEING KNOCKED INTO THE STEERING WHEEL. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. SIX MONTHS PRIOR TO THE FAILURE, THERE WAS AN INCIDENT IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER SIDE AIR BAG DEPLOYED. AT THAT TIME, THE CONTACT WAS TAKEN TO THE HOSPITAL. SHE SUSTAINED HEAD INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THERE WAS ALSO A DIAGNOSTIC TEST PERFORMED, WHICH STATED THAT THE AIR BAGS WILL NOW OPERATE CORRECTLY. A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 37,500 AND FAILURE MILEAGE WAS 36,694. UPDATED 11/20/15*LJ THE CONTACT STATED THE SEATBELT WAS DEFECTIVE ALLOWING HER TO SLAM INTO THE STEERING WHEEL CAUSING SERIOUS INJURIES. *TR