← NHTSA complaints

CONTINENTAL CONTI PRO CONTACT — TIRES

crash · 665426 · 2008-04-12

Vehicle

Make
CONTINENTAL
Model
CONTI PRO CONTACT
Year
Manufacturer
Continental Tire the Americas, LLC
Component
TIRES

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

THE ORIGINAL ACCIDENT HAPPENED WHILE WE WERE TRAVELING FOR CHRISTMAS (DEC 26, 2006). IN A BRAND NEW CAR WITH "UP GRADED" CONTINENTAL TIRES GOING ABOUT 60 MPH THE TIRES DISINTEGRATED, THE CAR SPUN OUT OF CONTROL AND HIT HIGHWAY WALL. IT WAS A CLEAR TIRE MALFUNCTIONED AND AFTER SENDING TIRE TO CONTINENTAL NORTH AMERICA IN CHARLOTTE, NC THEY SAID THAT THEIR "INSPECTORS" FOUND NO FAULT. WE ASKED THEM TO RECONSIDER AND ENDED UP GETTING A $1,500 GOODWILL OFFER FROM THEM. NEEDLESS TO SAY WE HAD A RENTAL CAR FOR 8 WEEKS WHILE OUT CAR WITH $6,000 IN DAMAGES WAS FIXED. JUST THIS WEEK AS WE WERE ABOUT TO COUNTER OFFER AND GET AT LEAST OUT OF POCKET EXPENSES, SINCE ITS GOING INTO THE 2ND YEAR, ANOTHER "UPGRADED TIRE" SHREDDED. THIS TIME WITH OUR 4 MONTH OLD SON IN IT. THE ONLY THING EXTRA THEY ADDED TO THE CLAIM WAS TO PAY FOR NEW TIRES FOR US. THEY HAVE NOT BARGAINED IN GOOD FAITH AND THEY ARE USING THEIR CORPORATE POWER TO DEFLECT THE LIABILITY OF PRODUCING INFERIOR PRODUCTS. OF THE ORIGINAL SET OF 4 "UPGRADED" TIRES, 3 HAVE BEEN REPLACED WITH 2 COMPLETELY SHREDDING THROUGH THE MIDDLE. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10224274
Machine
JSON-LD · Markdown