# 2004 FORD EXPEDITION — AIR BAGS
> NHTSA complaint `665819` · 2008-04-15 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPEDITION
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** AIR BAGS
- **Miles at failure:** 51,000
- **Speed:** 50 mph
## Narrative
I HIT BLACK ICE SLAMMED INTO GUARDRAIL WITH FRONT OF CAR, SPUN AROUND 4 TIMES THEN HIT THE REAR OF CAR ON GUARDRAIL. MY LEGS HIT THE UNDER DASH BECAUSE THERE WAS NO AIRBAG DEPLOYMENT, I AM STILL HAVING PROBLEMS WITH MY LEGS. THE WHOLE FRONT OF MY CAR WAS PUSHED INTO THE MOTOR. I DO HAVE PICTURES OF THE CRASH. THERE WAS OVER $13,000.00 DAMAGE AND MY CAR WAS TOTALED. I DON'T WANT ANYONE TO HAVE TO GO THROUGH THE PAIN AND STRUGGLES I HAVE HAD TO, THANK GOD MY GRANDSON WAS UNINJURED. WHERE DO I GO FROM HERE? CAN YOU HELP WITH LOCATING FORD? DON'T I HAVE THE RIGHT TO BE SAFE? THAT IS WHY I PURCHASED THIS CAR FOR THE SAFETY I WAS LED TO BELIEVE IT HAD. PLEASE HELP ME LOOK INTO THIS PROBLEM.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*