NHTSA complaint: HONDA TRAILER HITCH KIT — EQUIPMENT:ELECTRICAL
ON APRIL 3, 2008 I TOOK MY CAR TO KUHN HONDA AT 3900 WEST KENNEDY BLVD, TAMPA, FLORIDA 33609. THEY DID A ROUTINE OIL CHANGE, TIRE ROTATION, REGULAR MAINTENANCE SERVICE. FOUR DAYS LATER MY TRANSMISSION FELL OUT OF THE CAR ON THE HIGHWAY AND I HAD TO HAVE THE CAR TOWED TO THE DEALER. I HAD THE 105,000 MILE WARRANTY AND THEY REPLACED THE TRANSMISSION. AS DRIVING OFF THE LOT I NOTICE THE TRANSMISSION WOULD NOT SHIFT FROM SECOND GEAR. NEXT DAY I TOOK IT BACK TO THE DEALERSHIP, THEY ORDERED ANOTHER TRANSMISSION AND PUT THE NEW ONE IN. THAT WAS WEDNESDAY APRIL 16TH, 2008. I LEFT THE DEALERSHIP AROUND 3:00PM AND THE TRAFFIC WAS HORRIBLE SO I DROVE LESS THAN 3 MILES TO THE MALL TO SHOP. PARKED THE CAR AT THE MALL, WHEN INSIDE AND WAS THERE LESS THAN 10 MINUTES WHEN I WAS CALLED BY THE TAMPA POLICE DEPARTMENT TELLING ME MY CAR WAS ON FIRE IN THE PARKING LOT AND BURNT THE ENTIRE ENGINE TO A CRISP. THE CAR WAS MELTED LIKE A PIECE OF PLASTIC NOTHING UP TO THE WINDSHIELD. THE DEALERSHIP CLAIMS NO RESPONSIBILITY. THEY HAVE NO IDEA WHAT HAPPENED OR WHY! THEY CLAIM THESE THINGS HAPPEN AND THEY DO NOT KNOW HOW IT COULD HAVE HAPPENED. THEY DID NOT EVEN APOLOGIZE! *TR
National Highway Traffic Safety Administration — Office of Defects Investigation