# 2002 FORD EXPLORER — AIR BAGS
> NHTSA complaint `666459` · 2008-04-19 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** AIR BAGS
- **Miles at failure:** 90,300
- **Speed:** 45 mph
## Narrative
WE GOT IN TO A HEAD ON COLLISION AND THE AIRBAG DID NOT DEPLOY AND WE HIT AT ABOUT 45 M.P.H. ON IMPACT AND NOTHING DEPLOY SOON AFTER THE CRASH THE AIRBAG LIGHT FLASHED FOR SEVERAL DAYS TILL WE GOT THE REPAIR AND THEY JUST RESET THE COMPUTER IN THE TRUCK AND NOW THE AIRBAG LIGHT IS FLASHING ONLY A WEEK AFTER THEY RESET IT AND THE FORD COMPANY HERE HAS NO REASONING OR ANSWER TO WHY THIS HAPPENED AND THEY REFUSE TO HELP US ON THIS SITUATION SO WE HAVE TO TURN TO YOU AND GET THIS PROBLEM RESOLVED QUICKLY BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*