# 2004 FORD EXPLORER — VISIBILITY:GLASS, SIDE/REAR
> NHTSA complaint `667836` · 2008-04-30 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY:GLASS, SIDE/REAR
- **Miles at failure:** 87,432
## Narrative
THE OPERATOR OF THE SPORT UTILITY VEHICLE OPENED THE REAR WINDOW TO OBTAIN MATERIALS IN THE BACK OF THE SUV.  ONCE THE REAR WINDOW WAS LIFTED OPEN.   THE BOLT THAT ATTACHES THE HINGE TO THE WINDOW SHEARED OFF, CAUSING THE WINDOW TO FALL DOWN AND STRIKING THE OPERATOR IN THE HEAD AND NECK.      THE PART WILL BE REPLACED (HINGE AND BOLT).  THE FAILED PARTS WILL BE KEPT.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*