← NHTSA complaints

1998 PONTIAC GRAND PRIX — STEERING:RACK AND PINION

fire · 669618 · 2008-05-13

Vehicle

Make
PONTIAC
Model
GRAND PRIX
Year
1998
Manufacturer
General Motors, LLC
Component
STEERING:RACK AND PINION

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I RECEIVED A RECALL LETTER,THEN I MOVED TO A NEW RESIDENTS 2WKS. LATER I PARKED MY CAR IN THE DRIVEWAY WENT INTO THE HOUSE MAYBE 2-3 MIN I NOTICED FLAMES COMING OUT OF THE HOOD. I RAN AND GOT THE WATER HOSE AND PUT IT OUT. I CALLED THE DEALER THEY WEREN'T AWARE OF A RECALL I HAD TO SHOW PROOF LETTER. I FAXED IT THEN THEY TOWED THE CAR TO THE DEALERS GMC WAS CALLED THEY CALLED THE DEALER .04-25-08 I CALLED GMC STATED SINCE THE CAR CAUGHT ON FIRE THEY NEED TO SEND FIRE INVESTIGATOR OUT. HE CAME TO THE DEALERS TOOK PICTURES AND REPORT AND FEDEX IT TO GMC MICH. THEN THEY GAVE ME ANOTHER ADJUSTER DARLENE CLEMENS. ON MAY 2ND I CALLED GMC AGAIN I WAS GIVEN ANOTHER ADJUSTER WHY SHE WOULDN'T TELL ME JUST GAVE ME THE PERSONS NAME JEMEIA PRICE SINCE THEN I BEEN PLAYING PHONE TAG NO ONE CAN HELP ME I AM WITHOUT A CAR NO LOANER OR ANY CONCERN SINCE MY CAR IS PAID OFF. SINCE THEN I FOUND OUT ABOUT OTHER RECALL THE DEALER SAID NO NOT ON GMC LIST OR WEBSITE THE RECALL#FOR THE CAR IS #07035 AND MY OTHER CONCERNS WERE RECALL# 02V286000 OR 02049 AND#07E021000 IM WORRIED I COULD DIED OR MORE DAMAGE TO MY CAR I KEEP GO CARE OF MY CAR GMC DOESN'T CARE I NEED HELP *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10227657
Machine
JSON-LD · Markdown