# 2004 TOYOTA SIENNA — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
> NHTSA complaint `670227` · 2008-05-18 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 3
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2004
- **Manufacturer:** Toyota Motor Corporation
- **Component:** VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- **Miles at failure:** 60,000
## Narrative
SINCE 9/07, REAR POWER TAILGATE WOULD NOT RAISE TO FULL HEIGHT.  ACTUALLY WALKED INTO GATE DUE TO THIS PROBLEM.  THOUGHT IT WAS THE COOLER WEATHER.  AS WINTER APPROACHED, THE GATE WOULD RAISE, NOT FULLY, THEN CLOSE ON IT'S OWN, NO WARNING.  WITHOUT THE POWER HATCH, YOU COULD LIFT AND HOLD THE GATE, BUT, IT WOULD NOT STAY UP ON IT'S OWN.  TOYOTA, CAN REPLACE THE GAS STRUTS/SHOCKS, PARTS ONLY $286/EACH.  IT'S A FLAW, AND SHOULD BE A RECALLED ITEM SINCE MANY CONSUMERS HAVE HAD THE SAME FAULTY HATCH, IT CAN COME DOWN AT ANY TIME ON ANYONE AND WILL NOT STAY UP UNLESS HELD OPEN WITH A STICK.  IT HAS NOT WORKED PROPERLY FOR OVER 6 MONTHS, JUST SPOKE WITH THE DEALER 15/5/8, HONESTLY THINKING THE PROBLEM WOULD CORRECT ITSELF WITH WARMER WEATHER.  OBVIOUSLY, IT DID NOT.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*