MAY 13, 2008 TO: FORD MOTOR COMPANY/CUSTOMER SERVICE DIVISION P.O. BOX 1904 DEARBORN, MICHIGAN 48121 TO WHOM IT MAY CONCERN; I AM THE OWNER OF A 1999 FORD EXPEDITION XLT 4X4, VEH , THAT WAS LISTED AS PART OF A MOTOR VEHICLE SAFETY RECALL. ON FEBRUARY 19, 2008, AT APPROXIMATELY 11PM, MY VEHICLE SUDDENLY BURST INTO FLAMES, WHILE JUST SITTING PARKED IN OUR DRIVEWAY. THE FIRE WAS UNDERHOOD AND AS WE TRIED TO EXTINGUISH IT THE FIRE DEPARTMENT AND LOCAL POLICE SHOWED UP AND THEY HAD TO PUT IT OUT. ENCLOSED YOU WILL FIND A COPY OF THE INCIDENT REPORT AND WILL NOTE THAT THERE ARE REASONS FOR US TO BELIEVE THAT THE RECALL ISSUE AND THE DESTRUCTION OF MY VEHICLE ARE DEFINITELY LINKED. UNFORTUNATELY FOR US, WE DID NOT RECEIVE THIS LETTER FROM YOU UNTIL THE FIRST WEEK IN MARCH 2008. MY VEHICLE WAS FINANCED AND THERE WAS AN OUTSTANDING BALANCE THAT WAS REQUIRED TO BE PAID OFF IMMEDIATELY BY MY LENDER. THEREFORE, BECAUSE OF THE SITUATION AT HAND AND THE LAPSE OF TIME IN WHICH THE NOTICE ARRIVED AFTER THE FIRE OCCURRED I FEEL THAT FORD MOTOR HAS A FINANCIAL RESPONSIBILITY AND IS LIABLE FOR THE COSTS I HAVE INCURRED AS A RESULT. WE ARE JUST THANKFUL THAT THE FIRE DEP'T. RESPONDED SO QUICKLY DUE TO VEHICLE BEING SO CLOSE TO HOME AND SLEEPING FAMILY. YOUR IMMEDIATE ATTENTION TO THIS WILL BE GREATLY APPRECIATED. EUGENE POLICE DEP'T CASE #[XXX] OFFICER M.LEE ALSO