# 2007 MERCEDES BENZ C230 — AIR BAGS:SIDE/WINDOW
> NHTSA complaint `672210` · 2008-06-03 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** C230
- **Year:** 2007
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** AIR BAGS:SIDE/WINDOW
- **Miles at failure:** 2,543
- **Speed:** 50 mph
## Narrative
I WAS ON THE FREEWAY DRIVING TO WORK WITH A CO-WORKER WHEN THE PASSENGER SIDE AIRBAG IN MY 2007 C230 DEPLOYED. THERE WAS NOT A COLLISION OR CONTACT WITH MY VEHICLE AT ALL. THE BAG ON THE PASSENGER SIDE ARM REST STRUCK MY PASSENGER RIGHT ARM QUITE VIOLENTLY CAUSING HER PAIN FOR 4 DAYS AND THE DRIVERS SIDE AIRBAG CONSTRICTED AND PUT A 4 INCH CUT ON MY NECK. WHEN I TOOK MY VEHICLE TO MERCEDES OF LAGUNA NIGUEL WHERE  I PURCHASED THE VEHICLE NEW ONLY 2 MONTHS AGO THEY REFUSED TO REPAIR THE AIRBAGS SITTING SMALL SCRATCHES ON BOTH PASSENGER SIDE RIMS AND THEIR CLAIM OF THE TIRES BUBBLING AND PROOF THE VEHICLE WAS IN A COLLISION. HOWEVER 10 DAYS PREVIOUSLY I HAD ACCIDENTALLY SCRAPED THE VEHICLES RIMS WHILE PARKING. I CAN ASSURE YOU THIS VEHICLE WAS IN EXCELLENT CONDITION WHEN  I WENT IN FOR REPAIRS TO THE AIRBAGS AND THE EVENTS I HAVE DESCRIBED ARE EXACTLY AS THEY OCCURRED. THE DEALERSHIP ASKED ME TO CONTACT MY INSURANCE COMPANY, WHICH I DID, HOWEVER I RELAYED THE SAME INFORMATION TO THEM AS I AM RELAYING TO YOU. I AM OUTRAGED AT THE DEALERSHIP AND FEEL THEY SHOULD REPAIR THE FAULTY AIRBAGS ON THIS VEHICLE. PLEASE ADVISE.  *TR
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*