TL*THE CONTACT OWNS A 2006 HONDA CIVIC. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID TWO DEER AND CRASHED INTO A MAILBOX. SHE ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE PASSENGER SIDE OF THE WINDSHIELD SHATTERED AS DESIGNED INTO TINY PIECES. THE DRIVER'S SIDE SPLINTERED INTO SHARDS, RESULTING IN SEVERE EYE DAMAGE TO THE DRIVER. HE WAS TRANSPORTED TO A LOCAL HOSPITAL AND SEVERAL PIECES OF GLASS WERE REMOVED FROM HIS EYES. A FEW DAYS LATER, HE WAS TAKEN TO AN EYE DOCTOR TO HAVE SEVERAL MORE PIECES OF GLASS REMOVED FROM HIS EYES. THE CONTACT CALLED THE MANUFACTURER TO REPORT THE FAILURE AND THEY STATED THAT THEY COULD NOT ASSIST, AND PROVIDED HER WITH THE NUMBER TO THE NHTSA HOTLINE. THE FAILURE AND CURRENT MILEAGES WERE 34,000.