THE PEG PEREGO PRIMO VIAGGIO SIP INFANT CAR SEAT I PURCHASED FOR MY NEWBORN HAS BEEN CUTTING THE BACK OF HIS ANKLES WHEN HE IS STRAPPED IN. I CONTACTED THE COMPANY AND THEY SENT A REPLACEMENT PIECE BUT IT IS ONLY SLIGHTLY BETTER. I INFORMED PEG PEREGO THAT I HAD PICTURES OF HIS ANKLES AND WAS TOLD BY THEM I WOULD HEAR FROM THEIR CONSUMER AFFAIRS DEPARTMENT WITHIN 1-2 DAYS. IT IS NOW 4 DAYS LATER AND NO CONTACT HAS BEEN MADE BY THEIR COMPANY. *TR