THIS IS A COPY OF THE COMPLAINT THAT I EMAILED TO PEG PEREGO: I PURCHASED THE PEG PEREGO PRIMO VIAGGIO ABOUT THREE MONTHS AGO FOR MY DAUGHTER FROM BABIES R'US IN MERIDIAN, IDAHO. TONIGHT, WHILE SHE WAS IN HER CAR SEAT, SHE BEGAN CRYING INCONSOLABLY. WHEN WE TOOK HER OUT TO COMFORT HER, WE NOTICED LARGE CUTS NEAR HER ACHILLES' TENDON ON HER LEFT LEG AND A GREAT QUANTITY OF BLOOD COVERING THE CAR SEAT, ORIGINATING NEAR THE PLASTIC ELEMENT THAT SURROUNDS THE STRAP THAT IS PULLED TO TIGHTEN THE RESTRAINTS. IT IS OBVIOUS THAT SHE HAS SCRAPED HER LEGS ON THIS PLASTIC ELEMENT. THE PRODUCT IS IN ITS ORIGINAL CONDITION WITH NO MODIFICATIONS; HER INJURY IS THE RESULT OF A DESIGN OVERSIGHT. WE HAVE DISCONTINUED THE USE OF YOUR PRODUCT. I WAS UNABLE TO FIND ANY RECALL INFORMATION ON THIS PRODUCT. I HAVE PICTURES DOCUMENTING BOTH THE DAMAGE TO MY DAUGHTERS LEG AND THE BLOOD ON THE CAR SEAT, IF YOU WOULD FIND THESE USEFUL. NICK BELLUZZO *TR