TL*THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING 30 MPH, THE CONTACT DROVE DOWN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS PULLED OUT OF THE WOODS AND TOWED AWAY. BOTH OCCUPANTS WERE SLIGHTLY INJURED, ALTHOUGH THEY WERE WEARING THEIR SEAT BELTS. A POLICE REPORT WAS FILED. THE AIR BAGS WERE NEVER SERVICED PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 60,000.