NHTSA complaint: 2009 TOYOTA COROLLA — SERVICE BRAKES, ELECTRIC
I WAS DRIVING STRAIGHT ON THE MASS PIKE IN FRAMINGHAM, MA, AND MY CAR BEGAN TO LOSE CONTROL. I NEITHER HIT ANYTHING NOR DID I LOSE CONTROL OF THE CAR. THE BRAKES STOPPED WORKING AND I COULD NOT TURN THE STEERING WHEEL. THIS RESULTED IN MY CAR SWERVING OUT OF CONTROL, HITTING THE BARRIER AND FLIPPING OVER. MY CAR LANDED DIRECTLY ON TOP OF 2 OF THE 6 AIR BAGS I HAVE IN MY CAR, AND NOT ONE AIRBAG DEPLOYED AFTER BARREL ROLLING MY CAR. MY CAR IS NOW TOTALED AND I AM UNDERGOING PHYSICAL THERAPY FOR SEVERE WHIPLASH TO MY BACK AND NECK. MY INSURANCE COMPANY HAS CONSIDERED THE ACCIDENT A HUMAN ERROR, YET I DID NOTHING TO CAUSE THE ACCIDENT. MY FRIEND WHO HAS BEEN A CAR MECHANIC FOR OVER 20 YEARS FEELS THAT IT WAS A MECHANICAL FLAW ON THE VEHICLE, AND DOES NOT SEE HOW THE ACCIDENT COULD HAVE BEEN CAUSED BY ME. I WOULD LIKE TO TALK TO SOMEONE REGARDING A POSSIBLE MANUFACTURER'S ERROR ON MY NEW BUT TOTALED 09 TOYOTA COROLLA. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation