TL*THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH. THE VEHICLE WAS COMPLETELY DESTROYED. NONE OF THE AIR BAGS DEPLOYED AND SHE SUSTAINED MODERATE INJURIES. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILURE. AS OF OCTOBER 16, 2008, THE MANUFACTURER AND DEALER HAVE NOT DIAGNOSED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.